We continually upgrade our network to increase capacity, add diversity and support new technologies. We do all of this to support the changing needs of our customers and to deliver the reliability businesses like yours demand. Because we own and maintain our facilities we are able to identify, troubleshoot and resolve issues in a timely manner, often before you know there was a problem.
Experienced technical teams maintain and repair our network facilities. Real time surveillance of the network and customer circuits offers technicians visibility into potential network issues and facilitates quick, accurate resolution of repair escalations. Our Disaster Recovery Plan outlines our commitment to service and excellence by explaining in detail our plan for repairing services in the event of a catastrophic scenario.