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Trunks

Electric Lightwave's Trunks connect your PBX to our network via a T-1 interface, and can be configured to suit the way you use your phones to do business.

Pool your resources

Instead of having one telephone number per line, trunks allow you much more flexibility. Multiple phone numbers can be directed to a single trunk group, or a single phone number can be directed to multiple trunks. Trunks also permit hunting - that is, they can be arranged so that incoming calls to a busy trunk will overflow to the next available trunk.You may opt for a special trunking arrangement called Direct Inward Dial (DID) circuit termination, a group share facility that delivers individual station extension numbers, permitting incoming calls from the exchange network to bypass the attendant and reach a specific person directly and quickly. As a general rule, ten station numbers share one trunk. Digits are sent to the PBX so it knows which extension will receive the call.

One-way, two-way, your way

Depending on your calling patterns, four types of trunks are available from Electric Lightwave: outgoing, incoming, incoming/DID, and two-way. The higher your volume of calls external to your business, the more network trunks you may require. For example, if you have a catalog sales office, you would want a majority of your trunks to have DIDs and receive incoming calls only. If your company primarily does telemarketing, you'll want a larger group of outgoing-only trunks, yet still have a few available for incoming calls.Two-way trunks offer the versatility of allowing incoming and outgoing calls on the same trunk.

Configured to match your equipment

If your PBX has analog ports, there's no reason to change out all your equipment.We'll set you up with analog trunks, and provision them to fit your particular PBX configuration.

Get value for your money

With Electric Lightwave, if your telephone usage requires 16 or more channels, you can save money with our Value Trunk or Business Trunk, which is a special rate for buying the entire T-1.

Contact Electric Lightwave today, and let us help you determine your best trunk connection to our switched voice network.